Privacy Policy

Last updated: July 7, 2026

1001053430 Ontario Inc., doing business as The Brick & Beam Boutique Hotel ("we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, how we share it, and your rights. It applies to visitors to our website and to any related bookings, services, marketing, or events. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). If you have any questions, contact us at info@thebrickandbeam.ca.

Information We Collect. We may collect:

• Automatically: device and browser details, IP address, general location, and usage data, used mainly to keep our website secure and running and for our own analytics.
• From you: information you provide when you make a booking, sign up for our newsletter, complete a form, or contact us, such as your name, email address, phone number, mailing address, and stay details.
• Through cookies: we use cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can set your browser to refuse cookies, though some features may not work as a result.

How We Use Your Information.
We use your information to process your bookings and payments and communicate details about your stay; provide customer support and respond to your inquiries; operate, maintain, and improve our website and services; send you our newsletter or other information you have asked for, where you have consented; keep our site secure and detect or prevent fraud and technical issues; and meet our legal, tax, and regulatory obligations.

Cookies, Analytics & Advertising.
Our website uses cookies and similar technologies to keep it working and to understand how it is used, including through analytics tools such as Google Analytics. We may also use advertising and retargeting technologies, such as the Meta (Facebook) pixel, to measure and improve our marketing and to show relevant content on other platforms. You can manage or disable cookies through your browser settings, and you can opt out of personalized advertising through the settings of the relevant platform.

Marketing Communications.
If you subscribe to our newsletter or opt in to hear from us, we may send you updates and offers about The Brick & Beam. Every marketing email includes an unsubscribe link, and you can opt out at any time. This is in keeping with Canada's Anti-Spam Legislation (CASL).

Payment Processing.
All payments are securely processed through trusted third-party providers, such as Stripe. We do not store or have direct access to your full payment card details.

How We Share Your Information.
We do not sell your personal information. We may share it only with: service providers who help us run our business, such as payment processors, our booking and property-management systems, hosting, and email or marketing services; authorities or other parties where required by law or to protect safety and legal rights; and a successor entity if our business is sold or merged. We may also share your information with a partner where you have given specific consent. Some of our service providers may store or process data outside Canada, including in the United States, where it may be subject to the laws of those jurisdictions.

Data Security.
We take reasonable administrative, technical, and physical measures to protect your information, including secure systems and restricted access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we are committed to safeguarding your data.

Data Retention.
We keep personal information only as long as necessary to fulfill your bookings, provide our services, and meet our legal, tax, and accounting obligations, after which we securely delete or anonymize it.

Your Rights.
Under PIPEDA, you may request access to the personal information we hold about you; ask us to correct or update it; request its deletion, subject to our legal and accounting obligations; withdraw your consent to our use of it at any time; and object to or ask us to limit certain uses. If you have concerns about how we handle your data, you may make a complaint to the Office of the Privacy Commissioner of Canada. To exercise any of these rights, contact us using the details below, and we will respond within a reasonable time in accordance with applicable law.

Children.
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18.

Changes to This Policy.
We may update this policy from time to time. Any changes take effect when posted to this page, and the "Last updated" date above reflects the most recent version.

Contact.
If you have questions about this policy or your personal information, contact us: The Brick & Beam Boutique Hotel (1001053430 Ontario Inc.), Attn: Privacy, 122 Hurontario Street, Collingwood, Ontario, Canada. info@thebrickandbeam.ca