Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how The Brick & Beam, operated by The Jakop Collection, collects, uses, and safeguards your data.
Information We Collect
We may collect the following information when you interact with us:
- Personal details such as name, email, phone number, and booking information
- Stay details, including reservation dates and preferences
- Payment information, processed securely through third-party providers
- Website usage data through cookies and analytics tools
How We Use Your Information
We use your information to:
- Process bookings and communicate details related to your stay
- Provide customer support and respond to inquiries
- Improve our website, services, and guest experience
- Comply with legal and regulatory obligations
Payment Processing
All payments are securely processed through trusted third-party providers such as Stripe. The Brick & Beam does not store or have direct access to your full payment details.
Data Protection
We do not sell your personal information.
Your data may be shared only when necessary to:
- Process bookings and payments
- Comply with legal requirements
- Work with trusted service providers (e.g., booking platforms, payment processors)
Data Security
- We take reasonable measures to protect your information using secure systems and restricted access.
- While no system is completely secure, we are committed to safeguarding your data to the best of our ability.
Data Retention
We retain personal information only as long as necessary to fulfill bookings, provide services, and meet legal or accounting requirements.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
Contact
If you have any questions about this Privacy Policy or your data, please contact us:
info@thebrickandbeam.ca
Collingwood, Ontario, Canada